Shannon is the Director of AMS Operations with 20+ years of experience in the design, deployment, and management of various HR systems. She serves as a leader with hands-on Workday technical expertise focusing on Service Delivery and Client Satisfaction. Shannon has delivered technology roadmaps that balance the strategic and operational needs of HR and has a proven record of developing solid technical support teams. Shannon is certified in HCM and has been in the Workday Ecosystem since 2013.

Prior experience: Shannon has extensive knowledge of and experience with HR Information Systems, including security, governance, and reporting tools and has served as a leader across multiple industries including non-profit, financial, telecommunications, and healthcare.