Intecrowd’s New AMS Ticketing System

 

Service Cloud (a module of Salesforce) is the new case management system that Intecrowd AMS clients will use as of May 2, 2022.

Communications

Sent April 21st: Service Cloud is Coming

Sent May 3rd: Service Cloud is Live

Job Aids

Frequently asked Questions

First Time Log in to Intecrowd's AMS Customer Portal

Overview of AMS Customer Portal Home Page

Open a Case

Demo of how to open a case.

Click Here For Intecrowd’s AMS Customer Portal

Contact your ACC for questions on the transition to Service Cloud.